FAQ

HOTEL BALDI

• I will be arriving late. Will the Hotel Baldi reception be open?

  Our reception is open 24/7. However, please remember to let us know if you will be arriving late so that we can organise the check-in formalities as efficiently as possible.

• I would like to attend a play. Can the Hotel Baldi reception help me?

  The Hotel Baldi has a ticket reservation service. Please get in touch with our team at reception and make your request.

• Can I make a phone call from my room?

  All the rooms of the Hotel Baldi are equipped with a telephone that enables you to reach the reception as well as make an outside call.

• Are the Hotel Baldi's environmental commitments likely to affect my comfort?

  Quite the contrary! All our steps to save energy, sort waste, and eliminate single-use products are taken in a way that is not detrimental for our guests and their comfort. And you will be pleased to know that they contribute to limiting your environmental impact and preserving your health – for example, through the use of pollutant-free cleaning products.

• Is the Hotel Baldi air-conditioned?

  Yes, both the rooms and the common areas of the Baldi Hotel are air-conditioned.

HOTEL ISTRIA

• Is the Hotel Istria suitable for a business trip?

  Absolutely. Well served by public transport, it enables quick access to the Paris Expo exhibition and conference centre, the business districts of Montparnasse and the quays of the Seine. High-speed Wi-Fi is available throughout the hotel and the rooms are all equipped with a small workspace.

• Is the Hotel Istria air-conditioned?

  Yes, the whole hotel is air-conditioned, both the rooms and the common areas.

• How do I take advantage of the best offer for a stay at the Hotel Istria?

  Booking platforms all charge a commission. The best rate will therefore be available directly on the Hotel Istria website or from our team.

• What does the Clef Verte label displayed by the Hotel Istria mean?

  The Clef Verte (Green Key) is an eco-label that was created to allow tourist accommodation and restaurants to demonstrate their commitment to an effective environmental approach and the development of sustainable and ecologically responsible tourism. Use of non-polluting cleaning products, sorting of waste, exclusion of single-use products, and team training are included in the procedures that lead to being awarded this label and which are part of the daily life of the Hotel Istria.

• Can I easily reach the Hotel Istria from the airport?

  Whatever your Parisian airport of arrival, Orly, Charles de Gaulle or Beauvais, it’s easy to reach the Hotel Istria by public transport. Our team can also book a shuttle for you.

HOTEL COYPEL

• Is the Hotel Coypel accessible to people with reduced mobility?

  Yes, the hotel has two rooms adapted for people with reduced mobility.

• Can we eat in the hotel?

  The Hotel Coypel offers a 24-hour beverage service and has a lounge area with a coffee machine. The rooms are also equipped with a minibar (unplugged if not used to limit our energy impact). Breakfast is served as a buffet. However, the hotel does not have a restaurant.

• Can I leave my luggage at the hotel in the event of early arrival or late departure?

  Yes, the Hotel Coypel has a luggage storage room.

• Is the Hotel Coypel suitable for families?

  Yes, the hotel has Triple rooms that can accommodate families. We can also add baby cots free of charge in the Superior Double and Twin categories.

• Is it easy to get around Paris while staying at the Hotel Coypel?

  Yes, the hotel is close to several places of interest such as the Jardin des Plantes and the Butte-aux-Cailles. It also has several Metro stations and bus stops nearby, enabling you to reach attractions such as the Eiffel Tower and Notre-Dame Cathedral quickly and easily.